Electronic Product Care Manager

Mpya Sci & Tech is a company built by engineers – for engineers. We’ve created a workplace where you, as an employee, are always at the center. In everything we do, we strive for a high level of involvement and responsiveness to our employees' thoughts about their future roles and careers. Together, we are building a strong, inclusive, curious, and open-minded culture that offers great opportunities for our team members. We want you to work on assignments that you are passionate about, grow professionally, and maintain a healthy work–life balance.

About the role
For a consultant position we are looking for an Electronic Product Care Manager to support our customer´s AD&E department. You will lead a cross-functional team that sustains, improves and protects the value of released electronic products and systems throughout their lifecycle.

You will own the technical coordination and priorities for product care. You will work closely with Quality, Purchasing and Supply Chain, Manufacturing, Product Management, Service and Global R&D. Together you will resolve field quality issues, component obsolescence, supply disruptions and product improvement requests, while keeping products safe, compliant, reliable and available.

What you’ll do

• Own and prioritize the product-care portfolio for released electronic products
• Lead a cross-functional team of hardware, firmware and software engineers
• Plan and follow up activities, timelines, resources and budgets from implementation through release and closure
• Drive root-cause analysis and corrective and preventive actions (CAPA) for field failures, complaints and production issues
• Manage component obsolescence, shortages and supplier changes, making sure alternatives are qualified and cost-effective
• Identify and mitigate technical risks, dependencies and capacity constraints, and escalate them when needed
• Define and track KPIs such as issue ageing, resolution lead time, recurrence, backlog and quality trends
• Promote continuous improvement and the responsible use of data, automation and AI-enabled tools

You will balance urgency, customer impact, technical risk, cost and capacity. You will give technical and business stakeholders clear status, decisions and recommendations, and help them agree when priorities conflict.

Who you are
You are an experienced technical leader with a strong background in electronics, controls and embedded systems. You solve problems in a structured way and you get decisions made on time, even when things move fast. You take ownership, communicate clearly and are comfortable leading people in a matrix organization.

Requirements

• Bachelor’s or Master’s degree in Electronics, Electrical Engineering, Control Systems Engineering, Computer Engineering or a related field
• At least 5 years of experience in electronics, embedded systems, product development, product care or sustaining engineering
• Proven experience leading cross-functional and multicultural teams in a matrix organization
• Proven ability to lead root-cause investigations, assess risk and turn the findings into practical corrective actions
• Experience with product lifecycle management, engineering change processes, configuration management, verification and validation, and technical documentation
• Professional proficiency in English

Also

• Strong planning and prioritization skills
• Used to handling several topics, budgets and urgent escalations at the same time
• Able to explain technical matters to both engineering and business stakeholders
• Interest in data-driven ways of working and AI-enabled tools

Who we are

At Mpya Sci & Tech, we believe in a sustainable working life, and we’re living a culture where you can:

Be Dedicated

Be Brave and Curious

Be Inclusive and Allowing

We believe that real talent lies in those who dare to keep growing throughout life. With deep industry knowledge and years of experience, we’ve built a forward-thinking company – in our own way.

Your application

Does this sound like the opportunity you’ve been waiting for? Please go ahead and apply!

For questions about the position, feel free to contact Patrik Artman, 0733-908035 or [email protected].

We look forward to hearing from you!